To Rate or Not to Rate Autonomic Response and Psychological Well-being of Employees during Performance Review
Articolo
Data di Pubblicazione:
2019
Citazione:
To Rate or Not to Rate Autonomic Response and Psychological Well-being of Employees during Performance Review / M. Balconi, I. Venturella, G. Fronda, D. De Filippis, E. Salati, M.E. Vanutelli. - In: THE HEALTH CARE MANAGER. - ISSN 1525-5794. - 38:2(2019 Apr), pp. 179-186. [10.1097/HCM.0000000000000257]
Abstract:
Organizational research started including neurosciences exploring pivotal phenomena and promoting organizational well-being. Leadership was investigated by assessing psychophysiological responses during performance review characterized by narrative or quantitative assessments and their effects on employees' well-being. As is known, rating could be perceived as threatening for employees' ranking and status perception, leading to avoidant behaviors. Design and Methodology: Here, manager-employee dyads were assigned to 2 conditions: in the nonrate scenario, managers were asked to describe the employee's performance; in the rate one, they had to provide a quantitative rating. Skin conductance level and response and heart rate indices were continuously recorded. Findings: Dyads in nonrate condition showed higher arousal-related responses (skin conductance level and skin conductance response), perhaps highlighting an increased engagement triggered by a rewarding exchange. Conversely, in rate condition, employees showed higher heart rate, usually related to negative and stressful conditions, and avoidant behaviors. Originality/value: Results are discussed for their possible applications to employees' well-being.
Tipologia IRIS:
01 - Articolo su periodico
Keywords:
autonomic measure; leadership; neuroscience; rating
Elenco autori:
M. Balconi, I. Venturella, G. Fronda, D. De Filippis, E. Salati, M.E. Vanutelli
Link alla scheda completa: