Digital Transition of Public Administration in Italy and the Right to a Good Administration: Problems and Prospects also in the Perspective of the Implementation of Italy’s Recovery and Resilience Plan

The introduction of ICT is therefore seen as being closely related to the objective of modernising public administration: ensuring greater efficiency, but also transparency and simplification of its activities and, consequently, improving the quality of relations with citizens, as well as the service provided to them. In the perspective of this paper, however, the aim identified as an objective would be that of guaranteeing a better satisfaction/realisation of that right to good administration whose reference parameter is Article 41 of the Charter of Fundamental Rights of the European Union (EU). With this in mind, it is necessary to verify whether and to what extent a public administration that makes use of ICT is (or can be) a better public administration in the sense of being more compliant with the canons of good administration codified therein.