Visual workflow composition through semantic orchestration of web services

There is an increasing request by organizations to allow people outside the IT department to create, shape and adapt the software artifacts they use as they do with real ones in their work practice. Moreover, organizations have recently become aware that they are part of a complex network of connections with partners, customers, and suppliers. This new consciousness has led them to the need for new ways to share their knowledge outside the organization borders. This paper capitalizes on the experience gained in the collaboration with a certification institution to propose a novel network of software environments, i.e., the Task Management System (TMS) network, and a web-service based architecture to support end users to exploit their knowledge and expertise in their daily work activities. In particular, the network allows the end users of an organization to design, execute, and check the execution of a workflow. The goal is not to automate the skills of the end users, but to assist them in their activity, permitting them to use the knowledge and expertise they possess. A prototype for the proposed architecture is currently under development, starting from the software environment dedicated to the design of workflows.