«Would you say that the price you pay for electricity is fair?» : consumers' satisfaction and utility reforms in the EU15
Articolo
Data di Pubblicazione:
2011
Citazione:
«Would you say that the price you pay for electricity is fair?» : consumers' satisfaction and utility reforms in the EU15 / M. Florio, C. Fiorio. - In: ENERGY ECONOMICS. - ISSN 0140-9883. - 33:2(2011), pp. 178-187. [10.1016/j.eneco.2010.05.006]
Abstract:
The research question addressed by this paper is a simple one: are European consumers happy with the price
they pay for electricity supply services after two decades of reforms? We focus on self-assessed consumers'
satisfaction as reported in three waves of the Eurobarometer surveys, 2000–2002–2004, conditioning on a
set of indicators of public ownership and liberalisation across the EU-15. After controlling for individual and
country characteristics, we find that consumers are happier with the prices they pay when in their country
there are both public ownership and liberalisation. We discuss this finding
Tipologia IRIS:
01 - Articolo su periodico
Keywords:
Consumers' satisfaction; Electricity prices; Privatisation; Vertical disintegration; Liberalisation
Elenco autori:
M. Florio, C. Fiorio
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