Prevenire i fallimenti organizzativi nei sistemi sanitari : La definizione di uno strumento di anticipatory governance a partire dal caso della telemedicina in Toscana
Articolo
Data di Pubblicazione:
2023
Citazione:
Prevenire i fallimenti organizzativi nei sistemi sanitari : La definizione di uno strumento di anticipatory governance a partire dal caso della telemedicina in Toscana / M. Betti, F. Maino. - In: POLIS. - ISSN 1120-9488. - 37:1(2023), pp. 99-130. [10.1424/106955]
Abstract:
In the literature on the analysis of organizations more attention is devoted to
positive cases rather than those of failure. Nevertheless, some authors have
pointed out that negative externalities represent one of the constituent elements
of everyday organizational practices, and that unexpected consequences are inevitable (Merton 1936). Therefore, the «dark side» of organizations deserve
the same attention that is given to the «bright side» (Catino 2012). In the light
of these considerations, the article focuses on the possible perverse effects,
organizational myopias, and unexpected outcomes that may occur within a
complex system, such as the healthcare system, following the implementation
of telemedicine and the so-called «digital health». The research is based on a
case study, and uses qualitative methodologies based on in-depth interviews.
Through highlighting the case of the Tuscany Regional Health System, the article identifies critical issues and shortsightedness that could plausibly affect the
entire Italian National Health Service (NHS).
Tipologia IRIS:
01 - Articolo su periodico
Keywords:
Anticipatory Governance; Digital Health; Italian NHS; Organizational Myopia, Pandemic; Telemedicine
Elenco autori:
M. Betti, F. Maino
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